Introducing Platinum Support: Your ultimate solution for dedicated website support

Hello Elementor users!

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We understand that sometimes you need immediate support and a direct line to a dedicated staff member.

Therefore, we are pleased to introduce you Platinum Support– our extended service for agencies, companies and professionals whose websites are critical to their business operations.

Why you'll love Platinum Support

Improve your customer experience

With Platinum Support, we take your customer experience to the next level. Our goal is simple: to provide you with the best service that not only meets but exceeds your expectations. We know your time is valuable, and we're here to help you make the most of it.

Designed for those who can't afford to wait

Whether you're an agency owner looking to optimize your workflow or a company requiring absolutely reliable support, Platinum Support is aimed at everyone who relies on smooth processes, continuous availability, and fast solutions.

Personal, competent support

Imagine being connected directly to a dedicated Customer Success Manager. With Platinum Support, you get personalized support tailored specifically to your needs. No delays—just detailed, actionable guidance from experienced professionals who understand your unique challenges.

Included in the scope of services

Platinum Support is available for just $99 per month and includes:

Dedicated Customer Success Manager

Direct access to customer success managers who are dedicated to your success.

Faster response times

Experience significantly shortened response times through immediate processing of your questions and problems.

No automated replies

Communicate with real people instantly. Say goodbye to automated replies and connect directly with an agent.

Multiple communication

Flexible communication via WhatsApp, email and live chat ensures you get help when you need it.

Please note! This premium service is currently available exclusively to users of our Expert and Agency (plugin) plans and our Scale and Ultimate (hosting) plans. We may expand availability to other plans in the future.