Our website offshore hosting services come with abundant storage space and monthly traffic allocations, domain registration/transfer options, intuitive Domain and Email Managers, multi-website hosting options, as well as free bonuses, among them a one-click scripts installer and a web site building tool. All accounts can be easily managed via our multi-language web hosting Control Panel. A 24x7x365 customer support service is available as well.
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
Money back guarantee & refund policy
Refunds: If client has retained the services for one year and has pre-paid DarazHost for such services, refunds will be issued for any unused full month of the services, upon client’s request. Therefore, if client’s account is cancelled at any point during the one-year term, client will be entitled to a refund for the months remaining, after notice given by the 25th day of the preceding month.
There are absolutely no refunds for orders on monthly billing – even if the service has only been used for an hour after ordering, we will not be able to issue a refund.
Custom software installations fees, setup fees and fees for paid control panels and software licenses are not refundable.
Hacking / DDoS / Interference
We monitor the traffic flow on our network. If our systems detect suspicious traffic, we will review it manually. We do not allow DDoS, hacking or any other interference to our or remote systems to be caused as a result of your actions. Any such event will result in immediate suspension of the service.
Any account deactivated due to non-payment will automatically be reactivated upon receiving payment.
Shared Hosting Accounts
We only allow 200,000 inodes per cPanel account, because that is where we see optimal server performance. We do understand that not all of our customers can reduce their file count that far; for this reason this is a “Soft limit” meaning that while the limit is reached, you will still be able to upload files. Once the account exceeds 200,000 files then it will be in violation of our Terms of Service and can result in possible suspension. If you need to increased inode open support ticket and increased inodes 100,000 it’s only cost is 5$ per month.
Server Uptime Guarantee
DarazHost guarantees 99.9% service (http, ftp, pop, imap, smtp) uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.